Shipping Policy

Thank you for shopping at E&B Supply. Please read our shipping policy carefully to understand how orders are processed and delivered.

📦 Order Processing Time

  • We process orders within 1–5 business days.

  • Once your order is processed, it will be shipped directly from our supplier. Please note that our suppliers are located in various international locations, which allows us to offer unique products at competitive prices.

  • You will receive a shipping confirmation email with tracking information (when available) once your order has been dispatched.

🌍 Shipping & Delivery Times

Due to the nature of dropshipping, delivery times may be longer than standard eCommerce stores. Estimated delivery times are:

Region Estimated Delivery Time
Germany  1–5     business days
Canada  7–10   business days
United States  7–10   business days
Australia/NZ  7–10  business days
Rest of World  7–15 business days

Please note that shipping times may vary depending on your country, local customs, and seasonal volume.

📦 Multiple Shipments

If you ordered multiple items, they may arrive in separate packages and at different times. This is because we work with multiple suppliers who may ship from different locations.

đźšš Tracking Information

Tracking numbers are provided whenever possible, but some international shipments may have limited tracking updates until they arrive in your country. If your order shows no movement for several days, this is normal in some regions and does not necessarily indicate a lost package.

đź’¸ Customs & Import Taxes

Some international orders may be subject to customs fees, import duties, or taxes, depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

âť— Delayed or Lost Orders

If your order is delayed beyond 15 business days or appears lost in transit, please reach out to our support team at [Your Email Address], and we will assist you in locating or replacing your item.

đź“ž Contact Us

If you have any questions about your order, shipping, or delivery, feel free to contact us:

📧 Email: ebmarketafg@gmail.com
đź•’ Customer Support Hours: [Insert Time Zone & Days]